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New York Press Releases
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(EMAILWIRE.COM, May 20, 2012 ) Bohemia, NY -- When it comes to an appliance repair it seems there is no convenient time for it break down. Why can’t it break when there is nothing go on, we wonder, instead an appliance always seems to break down on the busiest day of the week and in the middle of using it. Now the owner has to call an appliance repairman and hope he does not get an answering machine. Luckily the owner remembered to call Fleet Appliance Repair a company that makes sure the customer service is top notch.
Bob Dougherty, owner of Fleet Appliance Repair understands the amount of stress a broken down appliance can suddenly place on an owner. With this in mind Bob tries to do his best to help right the situation. Fleet Appliance Repair often has been able to fix an appliance problem right over the phone, thus avoiding an unnecessary service call charge.
Bob knows that an appliance repair service call may seem expensive and that the customer does not see everything that is involved in determining the amount a business will charge for a service call. It is not just the technician’s time that is being billed but also a number of other factors. Even though most companies would not take the time to explain, Bob feels that his customers should know exactly what their money is paying for. Here are just a few things a business considers when trying to determine the amount a service call should be.
1. At Fleet Appliance Repair they require that training be kept up to date and this involves attending seminars and training sessions to keep up with all the new models and technologies out in the market. These courses usually involve traveling and many times it involves traveling out of state.
2. The price of gas of course always affects a service call.
3. Liability insurance for the drivers
4. Each time the truck leaves the shop there is upkeep to be done when it comes back.
Fleet Appliance Repair Bohemia understands the frustration people can feel when they get a bill. With today’s electronics and circuit boards the parts themselves can be expensive. This is why when a call comes into Fleet Appliance Repair, Bob Dougherty, will see if the repair warrants a service call of if it is something he will be able to assist with over the phone.
Bob explained, “ Appliance repair can be expensive. Technicians will charge a service fee even if they simply go into the home to reset a breaker or plug in the appliance. . I’ve seen many cases where people will clean behind the appliance and forget to plug it in or when pets cause the cord to pull away.” Once a truck is sent out there is a service charge, Bob knows that with a little patience sometimes this can be avoided by good old fashioned customer service.
Bob knows that when another repair is needed his customers are loyal and will call him again. I’m not sure that they would do this if did not show the honesty he does. Many of his customers are from word of mouth referrals and this is just the way Bob likes it. Referrals say wonders about out business, without saying anything at all.
Fleet Appliance Repair has a high standard that is maintained in the training of their technicians and it never stops. Training is an on going part of being a worker at Fleet Appliance Repair Bohemia and dependable, good quality workmanship is a must. Workers will arrive on time, in uniform and in a lettered truck that is fully stocked.
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Visit us at: http://www.appliancerepairbohemianewyork.com
Or Call: 631-824-7895
About Fleet Appliance:
Bob Dougherty operates Fleet Appliance Corp, a member of AHASC with over 22 years in business. Their factory-trained technicians provide appliance repair services on most major brands and Suffolk consumer Affairs licenses them. The appliance service technician will do a thorough inspection and recommend the best course of action for their customer. Fleet Appliance Repair uses only factory specified parts and fully guarantees their work.
Contact:
Fleet Appliance Corp
Bob Dougherty
149 Waverly Ave
Patchogue, NY 11772
Call: 631-824-7895
Email: service@fleetappliance.com
this press release was submitted by Right Now Marketing Group, LLC
Fleet Appliance Corp
Bob Dougherty
631-824-7895
service@fleetappliance.com
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